Common Installation Problems

Table of contents

Htaccess not allowed on Apache server

Symptoms

• You have a message Your server does not allow .htaccess file
• You run Novius Os on an Apache server
• You’ve installed Novius OS in a subfolder of a host, classically the default host

Workaround

• Find the virtualhost config file, commonly in /etc/apache2/site-enabled/.
• Edit the virtualhost config file with write permission.

In this example, we use the nano editor and the virtualhost config file name is 000-default :

sudo nano /etc/apache2/site-enabled/000-default

In the file, find a line like this (if Novius OS is installed in a /var/www/ subdirectory):

<Directory /var/www>
    AllowOverride None
    Options FollowSymLinks
</Directory>

Change AllowOverride None by AllowOverride All. Save your change and restart Apache:

sudo service apache2 restart

Write permissions on Windows system

Symptoms

• You’ve installed Novius OS on Windows
• You have messages beginning like Give write permission to all users

Workaround

You can try to run your WAMP server with administrator privileges.

Or you can try to change file permission on Novius OS directory, recursively on all subfolders. Give write access for everybody (Example for windows 7). Maybe restart server after.

Write permissions with FTP

Symptoms

• You’ve installed Novius Os by uploading it by FTP
• You have messages saying that some directories must be writeable
• You can not execute commands given, you can’t access server by ssh

Workaround

You can give write permissions with your FTP client. For example, a tuto for Filezilla

chmod a+w means give write permissions for all users.

GD installation on Ubuntu

Symptoms

• You’ve message saying that GD is required
• You run Novius OS on Ubuntu

Workaround

sudo apt-get install php5-gd
sudo apt-get install libgd2-xpm-dev*

Json extension not installed

Symptoms

• You’ve message saying that Call to undefined function json_encode() or Call to undefined function json_decode()

Some distributions have removed the standard JSON extension as of PHP 5.5rc2 due to a license conflict.

Workaround

sudo apt-get install php5-json

Forbidden when access back-office

Symptoms

• After install wizard, when you try to access to back-office, your browser send you a page saying Forbidden

This problem exists for Web hoster Infomaniak.ch

Workaround

Edit .htaccess file. Change this line:

Options +FollowSymLinks -Indexes

By:

Options +FollowSymlinks -SymlinksIfOwnerMatch -Indexes

magic_quotes_gpc must be off

Symptoms

• You have the message saying PHP configuration directive ‘magic_quotes_gpc’ must be off
• You’ve use OVH Web hosting

Workaround

Add this line in the .htaccess file:

SetEnv MAGIC_QUOTES 0